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About us

Student Support

Student Wellbeing

At ARU London, your well-being is important to us.

We aim to ensure all students are fully supported throughout their studies. Offering specialist information, advice and support to students with mental health difficulties, ongoing medical conditions, disabilities and specific learning difficulties, the Student Wellbeing team are here to talk about any personal circumstances affecting your studies.

Director of Studies Office

The Director of Studies Office is here to help you with all of your academic progression needs from admissions through to graduation. We have dedicated advisors available on campus and through a variety of different platforms to help you along your journey at ARU London. The team can be a helping hand when it comes to needing additional support for deadlines, progression and academic choices.

Disability and Inclusion Service

The Disability and Inclusion Service Team supports students who have a learning condition and/or long-term medical, physical, and/or mental health conditions.

We implement reasonable adjustments for students to ensure that no one is disadvantaged during their studies.


The iCentre is our core information centre. Within our iCentre, we have a team of Student Advisors that are here to support the non-academic side of your studies. Our Student Advisors are trained to advise and provide information on all areas of student life at ARU London. Whatever your query, they are always happy to help or direct you to the most suitable team within the university via email or face-to-face at our help desks.

Personal Tutors

You will be allocated a Personal Development Tutor at the start of your course. This will be your first point of contact for questions about your studies. Regular sessions with your tutor ensure they will be up to date with your academic progress and able to offer insightful guidance to assist you in reaching your full potential.

Learning Resource Centre

Our dedicated Learning Resource Centre (LRC) team are here to support your studies. We provide support on learning platforms such as VLE (Online Learning), Bookshelf, Zoom, Digital Library, myARUL App, and Microsoft Office. Students can always pop into our LRC Live Zoom Chat to receive face-to-face support. The LRC team also run workshops on Microsoft Excel, Word, PowerPoint, and can advise students on referencing and academic library databases.

Student Protection Plan

The Student Protection Plan provides an assessment of the range of risks associated with the continuation of study for students and how such risks could materialise.

Click here to access our Student Protection Plan. 

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