Jobs at ARU London

Salary: £26,000 – £29,000 + OTE
Location: East India Docklands, London
Contract: Full-time, Permanent
Industry: Higher Education

About Us

At ARU London, supporting students is about more than processing applications. It is about making sure every applicant receives the guidance, communication and support they need to move confidently through their journey into higher education.

We are looking for a Student Liaison Officer to join our Recruitment team and play an important role in supporting prospective students from application through to enrolment.

This is a student-facing role requiring someone who is organised, approachable and experienced in supporting students through the application process. A strong understanding of Student Finance England and the student finance application process is essential, as you will regularly support applicants with finance-related queries and applications.

You will work closely with applicants, Education Consultants, Admissions and other internal teams to ensure applications progress smoothly, outstanding actions are followed up and students receive a professional and supportive experience throughout.

If you are patient, proactive, knowledgeable about Student Finance and motivated by helping students overcome barriers during the application process, we would love to hear from you.

What You’ll Be Doing

• Acting as a key point of support for applicants throughout the application and admissions process.
• Supporting students with Student Finance applications and related queries.
• Helping applicants understand the Student Finance process, what information or evidence may be required and the next steps they need to take.
• Following up with students regarding outstanding Student Finance actions where required.
• Responding to applicant enquiries by phone and email in a warm, timely and professional manner.
• Supporting applicants with personal statements, application forms and required documentation.
• Tracking applications and keeping student records accurate and up to date on the CRM.
• Carrying out quality checks on applications and documents before they are submitted to Admissions.
• Working closely with Admissions to resolve missing information and support eligibility checks.
• Following up with applicants who have outstanding documents, incomplete applications or actions still to complete.
• Helping students understand each stage of their application journey.
• Maintaining clear and accurate records of applicant conversations, progress and outstanding actions.
• Handling applicant questions and concerns calmly and professionally.
• Escalating more complex Student Finance, Admissions or application cases to the appropriate team when required.
• Supporting the wider Recruitment team with administrative tasks that help reduce delays and improve the student experience.

Interested?

If you have experience supporting students with Student Finance and higher education applications and are looking for a role where you can make a genuine difference to the student journey, we would love to hear from you.

If you’re interested, please upload your CV here.

 Job Description 

About ARU London

ARU London offers a range of undergraduate and postgraduate courses in Business and Management; Finance and Accounting; Hospitality, Events and Tourism; Health; and Law. We currently have over 5,000 students, located at our East London campus, very close to the East India Docklands Light Railway stop.

About the Opportunity

Reporting to the Principal, the Director of Higher Education Compliance will lead ARU London's ongoing compliance with the Office for Students (OfS) Conditions of Registration, maintaining and evidencing compliance across all conditions on a continuing basis. You'll coordinate the institution's response to OfS registration assessment and monitoring activity and own the governance policy suite that underpins the institutions regulatory standing.

You'll act as a key point of liaison with the OfS and with Anglia Ruskin University as validating partner, and will support the Board and Executive Leadership Team with compliance reporting and risk oversight. This is a senior leadership role offered on a part-time basis (0.6 FTE, 3 days per week).

Key Responsibilities

• Lead and evidence ongoing compliance with the OfS Conditions of Registration
• Coordinate ARU London's response to OfS registration assessment and monitoring visits
• Support delivery and annual monitoring of the Access and Participation Plan (APP)
• Own and maintain the governance policy suite (including Fit and Proper Persons, Whistleblowing, Anti-Bribery, Conflicts of Interest, Anti-Money Laundering, Freedom of Speech and Sexual Misconduct policies)
• Act as key liaison with the OfS and with Anglia Ruskin University on compliance and quality matters
• Support the Board and Executive Leadership Team with compliance reporting and risk register oversight
• Embed a compliance-aware culture through staff training and monitoring of regulatory developments
• Maintain the Student Protection Plan and Scheme of Delegation

About You

• Significant leadership experience in compliance, governance or regulatory affairs within UK higher education
• Extensive knowledge of OfS Conditions of Registration and wider UK HE regulatory frameworks
• Experience working directly with the OfS and validating partner universities
• A proven track record of leading institutional compliance and governance functions, including policy development
• Excellent stakeholder management, influencing and communication skills

ARU London offers a range of staff benefits including 25 days’ annual leave entitlement plus bank holidays, Nest pension scheme, free library services, wellbeing services and CPD opportunities.

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Job Description

To apply, please forward your CV with a cover letter by email

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Permanent: Full-time
Start date: As soon as possible
Location: On campus – East India Campus

At ARUL, we pride ourselves first and foremost on the experiences and development of our both our teams and students. We try to enhance experiences and development through our support and teaching.

With a great location and access to facilities; situated in the heart of the Docklands in East London, the offices and environment support high performing teams and create a culture of belonging and engagement.

We are seeking an experienced, strategic and people-focused Director of Human Resources to lead the Companies’ people agenda and play a key role as a member of the Senior Leadership Team. Reporting to the Company Secretary, you will develop and deliver a modern, people-first HR strategy aligned with the companies’ strategic priorities.

The successful candidate will be a Chartered MCIPD or FCIPD qualified HR professional with significant senior HR leadership experience in a complex organisation. You will have a strong track record in developing and implementing people strategies, organisational change, employee relations, workforce planning and organisational development, together with extensive knowledge of UK employment law and HR best practice.

You will act as a trusted strategic adviser to senior leaders, providing expert guidance on people, culture, employee relations and organisational change. You will lead initiatives to strengthen employee engagement, wellbeing, inclusion and organisational capability, while ensuring that HR policies, processes and systems are effective, compliant and provide an excellent employee experience.

You will also lead recruitment, talent management, learning and development, succession planning and workforce planning, ensuring ARUL attracts, develops and retains talented colleagues. As the senior HR professional, you will provide leadership to the HR team and ensure strong governance, compliance and continuous improvement across the HR function.

The successful candidate will have excellent influencing, communication and stakeholder-management skills, strong strategic and commercial awareness, and the ability to use HR data and insight to support effective decision-making.

Experience within higher education would be highly desirable, together with experience of working in a regulated environment, supporting organisational growth and transformation, implementing HR systems and digital transformation, or presenting to Boards or Executive Committees.

ARUL offers a range of staff benefits including 25 days’ annual leave entitlement plus bank holidays, Nest pension scheme, free library services, wellbeing services and CPD opportunities.

Closing date for applications: 27 November 2026

Suitably qualified and experienced candidates should apply by sending their CV together with a one-page cover letter demonstrating how they meet the essential education and experience criteria outlined.

Job Description 

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Salary: £40,000-£45,000 depending on experience 
Contract: Permanent, full-time
Start date: As soon as possible
Location: On campus – East India Campus

ARUL is a progressive university located in the heart of London’s Docklands, committed to delivering excellent student experiences and supporting the development of our staff.

We are seeking an experienced, professionally qualified Financial Accountant to join our Finance team, reporting to the Head of Finance. The successful candidate will hold an ACA, ACCA or equivalent qualification and have a minimum of three years’ post-qualification experience in a relevant finance role.

You will support the effective financial management of the company, with responsibilities including management reporting, reconciliations, budgeting, forecasting, month-end and year-end processes, audit support and maintaining robust financial controls.

The ideal candidate will have strong analytical, organisational and communication skills, experience of financial management systems and the ability to manage competing priorities. Experience in higher education, QuickBooks or Access Financials would be desirable.

ARUL offers 25 days’ annual leave plus bank holidays, a NEST pension scheme, free library services, wellbeing services and continuing professional development opportunities.

To apply, please send your CV and a one-page cover letter demonstrating how you meet the essential requirements of the role.

Closing date: 29 November 2026

Job Description

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