The Finance Department can offer support on Student Finance applications, submitting CoCs (Change of Circumstance), payment queries and payment plans.
Should you have financial queries you should first consult your VLE. Within the 'My Account' section you can view the payments which have been made and also view any future payments. If you have any payment queries, then these should be directed to the iCentre who can arrange an appointment with the Finance Department.
If you need to contact the finance department or if you have any questions please contact us at finance@london.aru.ac.uk or call 020 7400 6789.
Please be aware this number is for our ARU London campus only.
The Finance Department is open from Monday to Friday from 9:00 am to 5:30 pm.
If you require assistance with Student Finance you can find guides here.
For information on what grants are available to students funded by Student Finance England, you can read more here.
For information on additional financial support ARU London offers its students, click on the boxes below:
Travel Bursary
The Travel Bursary has been designed to help students cover the costs of studying at university in the city each semester. Eligible students can receive a payment of £250 for each semester, with the opportunity of receiving up to £500 per Academic Year.
Requirements
- Studying for an undergraduate degree
- 90% minimum attendance across all modules for the semester
- Attempted all assessments (If an assessment offence has been proven, it will be considered as non-submission)
The eligibility of students will be assessed at the end of Semester 1 and Semester 2. If you qualify to receive the Travel Bursary for Semester 1, the required attendance and assessment criteria would have to be maintained during Semester 2 to qualify for the second payment at the end of Semester 2.
Payment:
- For qualifying students, the payment will be £250 after the assessment results are confirmed for Semester 1, and £250 after the results are confirmed for Semester 2.
- You will be notified by e-mail as to what date you can expect payment to be made.
- Should you qualify for Travel Bursary, you will be able to enter your bank details in a secure repository on VLE which will be used by Finance to make the payment. You will be solely responsible for ensuring the accuracy of these details. ARU London will not be liable for any loss as a result of incorrect payment details.
Attendance Monitoring
- You can keep track of your attendance online through the VLE and this is updated daily.
- Please note that if you record your in-class attendance later than 10:30 am (if you have a lecture in the morning) and 2:30 pm (if you have a lecture in the afternoon), you will be marked as absent.
- If you believe you are having a technological issue registering your in-class attendance via VLE, please make an attendance enquiry through VLE for assistance.
ARU London reserves the right to withdraw the bursary at any time if deemed necessary. If a student is found using any attendance card other than their own, they will disqualify themselves and any other parties involved from receiving any future bursaries and will be subject to disciplinary proceedings.
If you have any issues with your attendance, please email the attendance team at: attendance@london.aru.ac.uk
If you have any enquiries about the bursary, please email the finance team at: finance@london.aru.ac.uk
To read our Travel Bursary terms and conditions click here.
DSA Grant
This request is available for students who are unable to pay the contribution of £200 towards the DSA equipment. We will need a copy of the Disabled Student Allowance Entitlement letter from Student Finance before we can assess your application.
If you would like to apply for the DSA grant, please send an email to finance@london.aru.ac.uk or call 0200 7400 6789.
Please note this is only available to students with an approved Disabled Student Allowance from the Student Loan Company.
To read our DSA grant terms and conditions click here.
Financial Hardship Bursary
The Financial Hardship Bursary is a bursary provided by ARU London to assist undergraduate and postgraduate students who are experiencing financial hardship and their Student Finance Loan does not cover their expenses.
A bursary of up to £500 for undergraduate or £250 for postgraduate students will be awarded to students with a successful application that does not need to be paid back.
When applying for the bursary relevant evidence will be requested to demonstrate how your financial difficulty is impacting your essential day-to-day living and how your Student Finance Loan is not coving your daily expenses.
Each request will be processed in line with this guidance but we will take each individual’s circumstances into account.
To apply for the loan, please email finance@london.aru.ac.uk with a statement about why you are in need of financial support.
To read our Financial Hardship bursary terms and conditions click here.
Hardship Fund
Hardship Fund is a grant provided by ARU London to assist undergraduate students who are experiencing long-term financial difficulties and are therefore unable to pay their outstanding tuition fees. If the application for financial relief is successful, a partial discount will be offered on the current outstanding tuition fees. The Hardship Fund only applies to your tuition fees.
When applying for Hardship Fund, relevant evidence will be requested to demonstrate how your financial difficulty is impacting your essential day-to-day living costs and inability to pay your outstanding tuition fees.
Each request will be processed in line with this guidance but we will take each individual’s circumstances into account.
To apply for the loan, please email finance@london.aru.ac.uk with a statement about why you are in need of financial support.
To read our Hardship Fund grant terms and conditions click here.
Short-Term Loan
A Short-Term Loan of £500 is available to students who experience an unexpected, short-term financial issue that will impact their essential day-to-day living costs or studies.
The loan is paid across four weeks in instalments of £125. You would be required to pay back the loan in full as soon as you have received your first maintenance loan instalment from Student Finance England.
To apply for the loan, please email finance@london.aru.ac.uk with a statement about why you are in need of temporary financial support.
*Please be aware that you will only be eligible for the short-term loan if you have not yet received a maintenance loan instalment from Student Finance England for this academic year.
To read our Short Term Loan terms and conditions click here.