Jobs at ARU London

ARU London is seeking an experienced and meticulous Credit Controller to join our Finance Department. This position is pivotal to maintaining the University’s financial sustainability by managing student and commercial debtor accounts, ensuring the prompt collection of tuition fees, and safeguarding the accuracy of financial records. The successful candidate will provide a professional, student-focused service and contribute to the continuous enhancement of credit control processes.

ARU London is a dynamic and growing university committed to providing an outstanding student experience and delivering high-quality, career-focused higher education. With a diverse student community and strong connections to industry, ARU London prides itself on academic excellence, innovative teaching, and an inclusive environment that supports personal and professional development.

Key Responsibilities 

The successful candidate will:

• Maintain accurate and current records of all student receivables, ensuring timely collection of tuition fees.
• Proactively contact students regarding overdue payments via email, telephone, and formal correspondence, implementing escalation procedures and arranging payment plans where necessary.
• Reconcile the accounts receivable ledger and resolve discrepancies promptly and accurately.
• Provide clear and professional advice to students on payment schedules, outstanding balances, and available payment options.
• Prepare regular management reports on debtor balances, aged debt analysis, cash collections, and bad debt provisions.
• Ensure adherence to ARU London’s credit control policies and support the continuous improvement of financial processes.
• Liaise effectively with colleagues in Finance, Admissions, and Academic departments to resolve fee-related queries and maintain accurate financial data across systems.
• Work on the Student Finance portal to ensure tuition fees are collected promptly and accurately.

Closing date for applications: We encourage early applications, as the role may close once a successful candidate is found.

Interview date: tbc

Job Description Download

Anglia Ruskin University London, School of Accounting, Business and Law

Anglia Ruskin University London offers a range of undergraduate and postgraduate courses in Business; Finance and Accounting; Hospitality, Events and Tourism; Health; and Law. We currently have over 6,000 students, located at our East London campus, very close to the East India Docklands Light Railway stop. Our National Student Survey (NSS) 2025 results were excellent, demonstrating our commitment to students and the very high student satisfaction levels.  

We are now seeking to recruit an experienced, student-centred and innovative academic as a Deputy Head of School (Accounting, Business and Law). The successful applicant will be qualified to doctoral level in a relevant subject, hold a postgraduate teaching qualification and Fellowship of the Higher Education Academy. You will ideally have prior experience as Head of Subject/Department and/ or significant course leadership experience in Business, Accounting and Finance, or Law. You will be a proactive, can-do, supportive and values-led member of the ARU London senior academic leadership team and will provide sound leadership to our academic community. Responsibilities include supporting the Head of School (Accounting, Business and Law) to:

• lead, manage and develop the School to ensure it achieves the highest possible standards of excellence in all its activities;
• foster a positive and productive work environment, encouraging growth in individuals and teams, recognising positive contributions and achievements; and
• drive continual improvements in the student experience (evidenced via the National Student Survey and Postgraduate Taught Experience Survey) and student progression (evidenced in the Graduate Outcomes Survey).

ARU London offers a range of benefits for colleagues, including 25 days’ annual leave entitlement plus bank holidays, Nest pension scheme, free library services, free wellbeing services and CPD opportunities.

Suitably qualified and experienced candidates who already meet all the essential criteria noted in the Person Specification should email a CV and cover letter (max of 3 pages), explicitly stating how you meet the essential criteria, to: Academicresourcing@london.aru.ac.uk).  For informal enquiries, please email the Head of School, Dr Muke Ferguson: Muke.Ferguson@london.aru.ac.uk

Job Description

Deputy Head of School

Anglia Ruskin University London, School of Health

Anglia Ruskin University London offers a range of undergraduate and postgraduate courses in Business; Finance and Accounting; Hospitality, Events and Tourism; Health; and Law. We currently have over 6,000 students, located at our East London campus, very close to the East India Docklands Light Railway stop. Our National Student Survey (NSS) 2025 results were excellent, demonstrating our commitment to students and the very high student satisfaction levels.  

We are now seeking to recruit an experienced, student-centred and innovative academic as Deputy Head of School (Health). The successful applicant will be qualified to doctoral level in a relevant subject and will ideally have prior experience as Head of Subject/Department and/ or significant course leadership experience in Health. You will be a proactive, can-do, supportive and values-led member of the ARU London senior academic leadership team and will provide sound leadership to our academic community. Responsibilities include supporting the Head of School (Health) to:

• lead, manage and develop the School to ensure it achieves the highest possible standards of excellence in all its activities;
• foster a positive and productive work environment, encouraging growth in individuals and teams, recognising positive contributions and achievements; and
• drive continual improvements in the student experience (evidenced via the National Student Survey and Postgraduate Taught Experience Survey) and student progression (evidenced in the Graduate Outcomes Survey).

ARU London offers a range of benefits for colleagues, including 25 days’ annual leave entitlement plus bank holidays, Nest pension scheme, free library services, free wellbeing services and CPD opportunities. Suitably qualified and experienced candidates who already meet all the essential criteria noted in the Person Specification should email a CV and cover letter (max of 3 pages), explicitly stating how you meet the essential criteria, to: Academicresourcing@london.aru.ac.uk). For informal enquiries, please email the Head of School, Dr Nicky Milner: Nicky.Milner@london.aru.ac.uk

Job Description

Anglia Ruskin University London offers a range of undergraduate and postgraduate courses in Business; Finance and Accounting; Hospitality, Events and Tourism; Health; and Law. We currently have over 6,000 students, located at our East London campus, very close to the East India Docklands Light Railway stop. Our National Student Survey (NSS) 2025 results were excellent, demonstrating our commitment to students and the very high student satisfaction levels.  

We are now seeking to drive further improvements in the student experience to further enhance students’ online learning. We are seeking to recruit an experienced, student-centred and innovative professional to the position ofLearning Resources Centre (LRC) and Library Manager. The postholder will have a proven track record in LRC/ library or information services and will combine strategic thinking with hands-on delivery. The successful applicant will hold at least an honours degree level and will ideally have a qualification in librarianship, as well as significant experience of working in an LRC and library. You will be a positive, professional, proactive, can-do and supportive member of the ARU London team and will provide sound management of our LRC team. You will be digitally literate, comfortable in managing change and able to use data to improve services. You will be a good communicator and committed to equity, inclusion, diversity and access to ensure the library serves all students. You will have a good understanding of how modern LRC/ library services contribute to learning, teaching and assessment.

ARU London offers a range of benefits for colleagues, including 25 days’ annual leave entitlement plus bank holidays, Nest pension scheme, free library services, free wellbeing services and CPD opportunities. Suitably qualified and experienced candidates who already meet all the essential criteria noted in the Person Specification should email a CV and cover letter (max of 3 pages), explicitly stating how you meet the essential criteria, to: Academicresourcing@london.aru.ac.uk

Job Description

Salary: Competitive

Permanent, full-time

Start date: as soon as possible 

We are seeking an enthusiastic and motivated individual to join our Student Success Team providing advice and support to students on a wide range of issues which affect their experience at the university.

The successful candidate is expected to deliver an effective and high-quality service and will be required to support a comfortable and smooth transition for students to settle into university life.

You must hold a degree or equivalent, and ideally have a background in working in student services.  

Our experienced team assists students on a wide range of non-academic issues that affect students throughout their university journey. The successful candidate will ideally have experience of delivering support and guidance for students, however the ability to treat people with kindness and compassion whilst working in a fast-paced environment is essential.

The primary purpose of this post is to deliver support, advice and monitoring of student engagement.

The principal responsibilities are as follows:

• To act as a point of reference for student queries
• To provide support and advice for students
• To provide liaison between students and members of staff
• To contribute to and being part of a team
• To maintain records to a professional standard
• Any other duties commensurate with the responsibilities and purpose of the post

The personal attributes:

• Ability to work methodically, calmly and sensitively in all situations
• Ability to work as part of a team
• Ability to use initiative and support colleagues when responding to complex student situations
• Ability to be innovative and use judgement to ensure the needs of students are met
• Ability to reflect on situations and respond appropriately
• Dependability, reliability and consistent ability to produce high quality, accurate work, requiring close attention to detail

Please send your CV and  Covering Letter to: academicresourcing@london.aru.ac.uk

Closing date for applications:

Interview date: tbc

Job Description