Support for students

As well as our Counselling and Wellbeing Service, we have a specialist Life & Progress service. The Life & Progress service gives practical support and advocacy if you’ve experienced harassment and sexual misconduct, and they’ll help you stay safe during your studies.

Access Life & Progress

If something has happened, there are a few different ways for you to let us know, but we recommend you use the Report and Support tool. It allows us to understand the incident and help you take the best next steps for support and reporting. We’ll talk through your options, including getting support, looking into what happened, and making sure you feel safe.

Our Counsellors will give you emotional support. If you feel that you would benefit from their support, please register with the service and book an initial consultation. You can find more information about the service here: Counselling and wellbeing support

The Students’ Union (SU) Advice service can provide you with independent, confidential and impartial support. They can help you navigate university processes and give you representation at meetings. To access support, please submit your enquiry online.

Our International Student Hub offer free advice and support for international students about all aspects of university life, including personal support, help with meeting new people and more.

Visit https://london.aru.ac.uk/international-students/international-student-advice-service

Have your studies been affected by what’s happened? Get in touch with our Director of Studies Team to talk through your options for extensions and exceptional circumstances arrangements.

The Emergency help and crisis support page can direct you to organisations outside ARU who can help you with suicidal feelings, mental health crises and other health services.

The Counselling and Wellbeing Team is here for you. They can offer both practical and emotional support. For more information and to access the service, visit Counselling and wellbeing support.

Our Reported Student Support Service (RSSS) will be here to support any student who has been formally or informally reported for incidents of harassment and/or sexual misconduct and violence.

Support will be available regardless of whether it’s a named formal report or not. The RSSS will provide both practical and emotional help with university processes and guidance on academic studies. They also offer a safe and non-judgmental space to explore any emotional challenges you're facing as a result.

We can also support you if you’re concerned about your own behaviour and want to access specialist support to address this.

This support will be available to you from the incident itself, right up to and past any formal or informal reporting process while you’re studying at ARU.

This service is being set up in the academic year 2025/26 and you can find more details here when this is launched. In the meantime if you have been reported for sexual misconduct or harassment, you can access comprehensive support from our Counselling and Wellbeing Team and the Student Union Advice Service.