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Policies, Procedures, and Regulations

Support for students

If you have been affected by harassment or sexual misconduct, there is plenty of support available both within ARUL and outside the university.

If you’d like to tell us what happened or if you want to access support, you can do so via our Report + Support tool. A trained member of staff will then talk to you about your reporting and support options.

Are you in immediate danger?

Get emergency help. If you are in immediate danger or seriously injured, call 999.

Find a safe space. If an incident has just happened, try and find somewhere that you feel safe and call 999.

Sexual Violence Advocacy Service

As well as our Counselling and Wellbeing Service, we have the Life & Progress service. The Life & Progress service gives practical support and advocacy if you’ve experienced harassment and sexual misconduct, and they’ll help you stay safe during your studies.

Access Life & Progress

If something has happened, there are a few different ways for you to let us know, but we recommend you use the Report and Support tool. It allows us to understand the incident and help you take the best next steps for support and reporting. We’ll talk through your options, including getting support, looking into what happened, and making sure you feel safe.

Access Report and Support

Counselling and Wellbeing Support

Our Counsellors will give you emotional support. If you feel that you would benefit from their support, please register with the service and book an initial consultation. You can find more information about the service here: Counselling and wellbeing support

Students' Union Advice Support

The Students’ Union (SU) Advice service can provide you with independent, confidential and impartial support. They can help you navigate university processes and give you representation at meetings. To find out more about what the SU can do for you as a student please visit their website here

To access support, please submit your enquiry online.


International Student Support

Our International Student Hub offer free advice and support for international students about all aspects of university life, including personal support, help with meeting new people and more.

Visit https://london.aru.ac.uk/international-students/international-student-advice-service

You can also visit the international Hub on the 3rd Floor Import Building.

Director of Studies Team

Have your studies been affected by what’s happened? Get in touch with our Director of Studies Team to talk through your options for extensions and exceptional circumstances arrangements.

Support and Services outside of the University

The Emergency help and crisis support page can direct you to organisations outside ARU who can help you with suicidal feelings, mental health crises and other health services.

If you've witnessed harassment or sexual misconduct

The Counselling and Wellbeing Team is here for you. They can offer both practical and emotional support. For more information and to access the service, visit Counselling and wellbeing support.

Report what you’ve seen

You can tell the University about something you’ve witnessed using the Report and Support tool. You can report with your name or report anonymously if you prefer.

Do you know someone who is going through a tough time?

You can tell the university about a friend's experience so they can receive support here: Report and Support tool

Support for reported students

Support is available to you whether or not you choose to make a formal or anonymous report. Our student support services can offer both practical and emotional assistance, including guidance on university processes and advice related to your studies. We also provide a safe, non‑judgemental space where you can talk about any emotional challenges you may be facing.
 
Wellbeing support is available through our Wellbeing & Inclusion Team, who can offer tailored guidance, help you manage the impact of an incident, and connect you with other services where appropriate.
This support is available from the point of any incident and can continue throughout and beyond any formal or informal reporting processes during your time with us.
 
If you have been named in a report of misconduct or harassment, you can access the Wellbeing & Inclusion Team and also independent support from your Students’ Union advice services.

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