Student Life ARU Students' Union Student DiscountsMake Your Views Known Student AmbassadorFinance Department Grants and Allowances Student Wellbeing Student Wellbeing ResourcesLife & ProgressEmergency help and crisis support Disability and InclusioniCentre Guides Learning Resource Centre Technical Support Team Director of Studies Office Assessment Results New Students: September 2025 IntakePolicies, Procedures, and Regulations Student Harassment and Sexual Misconduct 24/7 Wellbeing Support – Life & Progress The Student Support & Wellbeing Service is here to give you confidential support whenever you need it. The service is free to use, available 24/7 by phone and online, and offers practical advice, resources, and counselling to help you balance your studies, work, and personal life. How to Access Support Call the freephone number: 0330 128 9365 any time, day or night. Visit www.ssws-assist.co.uk and log in with: Username: angliarlondon Password: studentsupport What the Service Offers Counselling & Mental Health Support: Access structured or in-the-moment counselling to help manage stress, anxiety, depression, homesickness, bullying, harassment, relationship challenges, or parental issues. Wellbeing Support: Guidance on healthy living, self-care, and coping strategies to support your overall wellbeing. Financial Advice: Support with financial difficulties, including help with debt, budgeting, and money worries. Legal Guidance: Advice on tenancy rights, disputes, and other legal matters. Health Support: Help for students managing chronic illnesses and significant health concerns. Domestic Issues: Support for those affected by domestic violence, family conflicts, or difficult relationships. Employment Support: Guidance for students balancing study with work, dealing with workplace stress, or navigating job loss and job searching. Bereavement & Life Transitions: Emotional support following the loss of a loved one or during significant life changes, such as moving away from family or personal development. Combatting Isolation & Loneliness: A safe place to talk if you’re feeling socially isolated or struggling to connect with others. MyMindPal: An app designed to help you manage daily challenges. Download it from the Play Store or App Store. App access code: LAPQZMUAS9. If you need guidance accessing any of the services, you’re welcome to speak to one of our Wellbeing Advisors based in the Wellbeing Office on the 5th floor of the Export Building.