Bedford's Story
MSc Health and Social Care
In February 2022, Bedford is completing his dissertation so in the absence of taught lectures he makes time to search for jobs. On the jobs-board Indeed, Bedford finds a Service Manager fixed-term contract position available working for the NHS, improving the service user experience. He reads through the job description understanding the core elements of the job and decides that he will apply.
Bedford decided to seek advice from Employability Team, so he made an appointment and worked on his CV with them. At the same time, he decided to engage with peers from his course, many of whom were already working in senior positions for the NHS and therefore able to support and guide him through the intricacies of the application process.
He submitted the application and was delighted to receive an invitation for interview shortly after. When preparing for his interview, Bedford recalled how one of his lecturers, Benjamin Taiwo, had expressed the importance of confidence in presenting oneself in a professional capacity.
When he attended the interview, Bedford was asked what 3 things he would change when he started the job. He had prepared extensively and used some examples from his work at university. The interview seemed to go well, and he was told to expect a response by the end of that week. Friday passed, then the weekend so Bedford really did not think he had succeeded. On Monday he happened to spot a missed call on his phone, he returned the call, and it was the hiring manager, who offered him the role there and then. Bedford describes this feeling as ‘unreal;’ - he could not believe it – he was being taken on at a managerial level in the NHS. He was extremely happy. Reflecting on his interview experience, Bedford describes it as an open dialogue, the panel were speaking with him rather than relentlessly questioning him, and they were letting him know what to expect from the role.
Bedford attributes his success to 3 things:
- Dedication and commitment
- Interpersonal and communication skills
- Education – what he learnt at ARU London helped him understand the fundamentals of the role.
6 months in, and Bedford is coming to the end of his fixed term contract. His manager encourages him to apply for the permanent job. Again, he performs brilliantly at interview and this time he can reference what he has delivered in the previous 6 months. Bedford says ‘never give up’ - he has totally transformed his career and is really enjoying his work.
If you are inspired by Bedford’s story and you would like some support, please email employability@london.aru.ac.uk- whether you are a current student or alumni the Careers Team is there to support and empower you on your career journey.
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